FAQs

You can bring any standard vehicle that seats up to 8 passengers. Limos, buses, and RVs are not allowed.

Each ticket covers one vehicle with up to 8 passengers. For the walk-through section, tickets are needed for each person.

To ensure a safer, faster, and more efficient transaction process, we have adopted a cashless payment system. This decision helps reduce the risk of theft, minimizes handling errors, and allows for quicker service. Accepting only electronic payments also enables better record-keeping and supports our commitment to providing a secure and streamlined experience for all customers. We appreciate your understanding and support.

Yes, however tickets may be purchased before hand through the website for a discounted rate.

Children of any age are welcome as long as they have the proper restraint device as per transportation requirements.

Email us or visit our Contact Us page to inquire about block rates for VIP nights or to host special events like fundraisers, club nights, and parties!

Enjoy over 2 million lights synced to the holiday classic songs. The songs are broadcasted over an FM radio transmitters so you can tune your cars radio before you drive through.

Yes, as you are not allowed to exit your vehicle during the show it is acceptable to bring a companion furry or not.

To reach the North Side parking lot at the Outlets Lake Elsinore, exit at Central Avenue off the 15 freeway and head east. Turn left onto Collier Avenue, then left again onto Chaney Street. The parking lot will be on your right-hand side.